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Privacy policy

Introduction

With the development of new communication tools, we need to pay particular attention to the protection of privacy. This is why we are committed to respecting the confidentiality of the personal information we collect.

As a Swiss company offering its services on Swiss territory we comply with the Federal Data ProtectionAct (DPA), moreover we also make every effort to comply with European Union regulations(RGPD).

Collection of personal information

We collect the following information:

  • Name
  • First name
  • E-mail address
  • Phone number

The personal information we collect is gathered through forms and through the interactivity established between you and our website. As indicated in the following section, we also use cookies and/or log files to gather information about you.

Under no circumstances will this data be passed on or sold to third parties.

Forms and interactivity

Your personal information is collected via the following forms:

  • Website registration form
  • Order form

We use the information collected for the following purposes:

  • Order tracking
  • Information / Promotional offers
  • Statistics
  • Contact

Your information is also collected through the interactivity that may be established between you and our Web site in the following ways:

  • Statistics
  • Contact

We use the information collected for the following purposes:

  • Comments
  • Correspondence
  • Information or promotional offers

Right of objection and withdrawal

We are committed to offering you the right to object to and withdraw your personal information.
The right of opposition is understood to be the possibility offered to Internet users to refuse that their personal information be used for certain purposes mentioned at the time of collection.
The right of withdrawal is understood to be the possibility offered to Internet users to request that their personal information no longer appear, for example, on a mailing list.
To exercise these rights, please contact us using the contact details at the bottom of the page.

Right of access

We undertake to grant a right of access and rectification to the persons concerned who wish to consult, modify or even delete the information concerning them.
To exercise these rights, please contact us using the contact details at the bottom of the page.

Security

The personal information we collect is kept in a secure environment. The people working for us are required to respect the confidentiality of your information.
To ensure the security of your personal information, we use the following measures:

  • SSL (Secure Sockets Layer) protocol

We are committed to maintaining a high level of confidentiality by integrating the latest technological innovations to ensure the confidentiality of your transactions. However, since no mechanism offers maximum security, there is always an element of risk when using the Internet to transmit personal information.

Third-party services

Hosting

Our website is hosted by the Swiss hosting company Infomaniak: https: //www.infomaniak.com/fr/cgv/politique-de-confidentialite

Tags Management Systems (TMS)

Our site uses Google Tag Manager (GTM). This system is used to manage the various tags used on our site.
We do not manage any personal data in GTM. GTM may collect certain information, for example, how the Service is used, which beacons are actually deployed and how they are deployed. This data may be used to improve, maintain, protect and develop their services.
Our service provider is Google Inc. in the USA.

Analytics

Our website uses Google Analytics. This system makes it possible to establish various analyses of the frequentation and use of our website.
The information collected consists in particular of your IP address, your configuration (device, browser, resolution, etc.), your access provider, the page consulted, the previous page and the various interactions with our site (consultation time, clicks, forms filled in, etc.).
We use this data anonymously (anonymization of IP addresses) to improve our services and offers, and to personalize the content of our site.
Our service provider is Google Inc. in the USA.

Other third-party services and content

Our site may include third-party content such as YouTube videos, Google Maps, Slideshare presentations, social network sharing buttons and other elements.
This implies that the providers of these contents record your IP address or other elements. For example, if you are logged into your Google account, access to a page containing a Youtube video can be attributed to your account.

Shelf life

The personal data we process via our site are stored as follows, depending on their type:

  • Google Analytics: the data collected is anonymized, and we have set a retention period of 26 months.
  • Data entered in forms: maximum 30 months.

Legislation

We undertake to comply with the legal provisions applicable in Switzerland.